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Request For Trash, Organics, & Recycling Services

Required *

Use this option to replace a damaged container. After a warranty and eligibility review is completed, you’ll receive an email to purchase your container. Learn More

You can also request to select different request type

To get started, enter your address and click Search.

Street Number *

Street Name *

Street Suffix

Required *

Owner Certification

Required *

Owner’s Full Legal Name:

Signature (re-type name):

Date Signed:

Please note: The City may provide temporary manual collection service during the application review process. Extension of temporary manual service does not imply or warrant approval of eligibility for City collection services.

City collection will be terminated if site is determined not eligible for City service.

* By checking this box, and with my electronic signature above, I certify that I am the owner (not a renter) of the property at the address requesting City refuse and recycling collection services, and to the best of my knowledge the property is eligible to receive City provided refuse and recycling collection services.

Request for New Service

Required *

Site Address

, , ,

* Single Family Residence

Multi Family Residence (Apartment or Condo)

This request will require a digitally signed acknowledgement at the end of the online application process. Learn why
An eligibility inspection is required. This inspection may result in retraction of service for the entire parcel if your site is deemed ineligible.

List the individual addresses of each unit in the complex:

Contact Information

Required *

Please enter your contact information and verify/update your mailing address below.

The City’s primary contact method is email. All updates about this request will be sent via email.

Additional Container(s) Request

Click Add More to add containers to your cart. Upon service request approval and after payment (if required), containers will be delivered within 2-4 weeks. Learn more about available containers.

Container Type & Size

Container Fee

Delivery Fee

Subtotal

I want my container(s) to be delivered *

Yes

Number of containers

Total

Delivery is optional, costs $25 and can take 2-4 weeks. Upon approval, containers may be also picked up at 8353 Miramar Place.

Container Replacement Request

Select your preferred container size and provide the serial number of your damaged container. How do I find my container serial number?

Learn more about available container sizes.

New Container Type & Size

I want my container(s) to be delivered *

Yes

Number of Containers

Delivery is optional, costs $25 per container and can take 2-4 weeks.

Upon approval, containers may also be picked up at no cost by visiting Environmental Services Department, Collection Services facility at 8353 Miramar Place Mon – Fri 8 a.m. – 4 p.m.

NOTE – Upon approval, container and delivery fees may be waived for customers impacted by the flood. Delivery will be expedited and occur as soon as we can safely deliver to the street.

Container Repair Request

Provide the serial number of your container and select the damaged container part(s). How do I find my container serial number?

Click all that apply.

Container Repair Request

Your container is out of warranty and is not eligible to be repaired by our staff.

Replacement part availability is not guaranteed, and parts cannot be reserved for any resident. If you have any further questions, you may contact us at (858) 694-7000.

Click here if you wish to replace your container instead.

Verify your request

Please verify the information below and click Submit.

Request Type:

Name:

Email:

Phone:

Mailing Address:

I certify that I am the owner and/or resident of the property at the address requesting City refuse and recycling collection services, and to the best of my knowledge the property is eligible to receive City provided refuse and recycling collection services.

If picking up a container from the Miramar Place facility, please note:

1. All old containers must be empty for replacement.
2. No cash transaction will be conducted.
3. Transactions paid for online may prevent long delays.

Thanks for using Get It Done. Your request has been submitted.

Your request will be reviewed to calculate the cost of your replacement containers. Once approved, you will receive a confirmation email with the total due, along with available payment options (make sure to check email spam or junk folder).

If you have any questions, please contact us at (858) 694-7000.

Your Request Tracking Number:

Thanks for using Get It Done. Your request has been submitted.

If you have any questions, please contact us at (858) 694-7000.

Your Request Tracking Number:

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Report Replace Damaged or Missing Container

Estimated Resolution Time: 28 days* *This estimate is calculated using data from the last 6 weeks as well as seasonal trends and staff knowledge.

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Request For Trash, Organics, & Recycling Services

Owner Certification

Request for New Service

Contact Information

Additional Container(s) Request

Container Replacement Request

Container Repair Request

Container Repair Request

Verify your request

Thanks for using Get It Done. Your request has been submitted.

Thanks for using Get It Done. Your request has been submitted.

Estimated Resolution Time: 28 days*

*This estimate is calculated using data from the last 6 weeks as well as seasonal trends and staff knowledge.