City-issued containers are expected to have a lifespan of 10 years. Containers need to be replaced if the City determines they are no longer serviceable for automated collection. Usually, the driver places a tag on the container advising the resident to replace the damaged container.

Replacing a damaged container is a three-step process. Below is a general overview of each step.

1. Address Search:  Search for your site by entering your address.

2. Choose Containers:  Select the trash ($70), recycling (free), or greenery* (free) containers you'd like to purchase. Enter the old trash (black) container’s serial number for warranty eligibility, which may reduce the price. Select delivery or pick-up. (Delivery is available for $25 per container.)  You will receive an email with purchase instructions.

* Not available in all areas.

3. Purchase: The last step is to complete the purchase of the containers in your cart.

For more information please see Container Frequently Asked Questions.