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Torrey Pines State Beach
Photo by Luis Peraza

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What is a Letter of Agency? 

Trash Container Types and Sizes 

What happens when I report an encampment? 

Why do I have to pay for a container and delivery when you broke it? 

What do the report statuses mean? 

How long do problems take to be resolved? 

What payment options are available for containers? 

Can you pick up illegally dumped items? When will it get picked up? 

Request for New Service 

Why is an Owner Certification required for multi-family requests? 

What if my trash container is lost, stolen, or damaged? 

How do I locate a container serial number? 

Replace Damaged Container 

Additional Container 

When will the overhead utility lines in my neighborhood be moved underground? 

Where can I obtain a disabled person parking placard? 

FAQs Regarding Bicycle and Scooter Sharing 

How do I request a tree from the City’s Free Tree program on Get It Done? 

Guide to Get It Done Reports & Services