FAQ Search

Torrey Pines State Beach
Photo by Luis Peraza

Log In

Forgot your password?

Login to your account to continue.

Not registered? Create an account now to track all of your logged issues

Password Recovery

Enter your username to receive a password recovery email.

Return to the login screen

Create an Account

Success! Your account has been created.


Click Next to continue to the report verification screen.

Search form

Search:

Filter By:


  Articles:

How can I learn more about street resurfacing and pothole repairs? 

Get the latest on COVID-19 

My case was referred. What does that mean? 

Get It Done Service Status 

What's my trash pick up schedule? 

The question / answer I'm looking for isn't listed. How can I provide feedback? 

What is a Letter of Agency? 

Trash Container Types and Sizes 

What happens when I report an encampment? 

Why do I have to pay for a container and delivery when you broke it? 

What do the report statuses mean? 

How long do problems take to be resolved? 

What payment options are available for containers? 

Can you pick up illegally dumped items? When will it get picked up? 

Request for New Service 

Why is an Owner Certification required for multi-family requests? 

What if my trash container is lost, stolen, or damaged? 

How do I locate a container serial number? 

Replace Damaged Container